Full Terms & Conditions

Terms & Conditions — Quick Navigation

General Terms
Payment
Garment Condition
Local Order Terms
Postal Order Terms
Return Conditions
Loss of Return Bag
Cancellations & Refunds
Swapping Garments
Additional Information
Prices
Damages, Repairs & Fees
Theft & Unpaid Fees
Cleaning
Limitations of Our Liability
Privacy & Personal Information
Complaints & Dispute Resolution
Website & Booking Information
Customer Information & Booking Accuracy
Changes to These Terms & Conditions

1. General Terms

By booking a garment hire with Boutique Brags, you agree to these Terms & Conditions and accept responsibility for caring for the garment throughout your rental period.

Boutique Brags reserves the right to update, modify or replace any part of these Terms & Conditions at any time. It is your responsibility to review the current Terms & Conditions on our website before placing a booking.

Garments are provided for the exclusive use of the renter who made the booking and must not be shared with or worn by another person. Each garment is to be worn once, on the scheduled rental date, unless otherwise agreed with Boutique Brags.

If unforeseen circumstances arise, including illness, transport issues or other circumstances that may affect your ability to return the garment on time, you remain responsible for ensuring the garment is returned within the required timeframe. If you are unable to return the garment yourself, you must arrange for a trusted person to return it on your behalf to avoid applicable late fees or other consequences.

Postal services carry inherent risks and may experience delays outside of Boutique Brags' control. Boutique Brags is not responsible for delays caused by postal or delivery services. Please refer to the Postal Order Terms (5 & 6) for further information regarding postal bookings and returns.

Boutique Brags reserves the right to refuse service and may request identification where required to process or verify an order.

By completing payment for a booking, you confirm that you have read, understood and agreed to these Terms & Conditions.

2. Payment

Full payment of the rental price is required upfront to secure your booking.

Bookings are confirmed on a first-come, first-served basis, and a booking is not considered confirmed until payment has been received in full. We do not accept partial payments or place garments on hold without payment.

Payment must be completed through the Boutique Brags online storefront using the payment methods available at the time of booking.

Due to the popularity and limited availability of certain garments, we cannot guarantee that your preferred garment will remain available for your chosen rental dates until your booking has been successfully confirmed.

If payment is not received in full, your requested booking is not secured and the garment may remain available for other customers to hire.

3. Garment Condition

Boutique Brags is a garment rental business, and our garments are not expected to be in brand-new condition. Each garment is inspected and maintained between rentals, and while we aim to provide every customer with a garment in excellent and wearable condition, signs of previous wear may be present.

Any known flaws, imperfections or notable signs of wear will be disclosed in the garment description where applicable. By proceeding with a booking, you acknowledge and accept any imperfections that have been disclosed prior to hire. No refunds will be provided in relation to flaws or imperfections that were clearly noted in the garment description. Additional photographs or further information regarding a garment's condition may be requested prior to booking.

The labelled size of each garment will be stated in its description. The recommended fit is our best indication of how the garment is expected to fit based on factors such as stretch, fabric, construction and previous customer experience. As body shapes and proportions vary between individuals, Boutique Brags cannot guarantee that a garment will fit as expected based solely on its labelled size or recommended fit. Customers are encouraged to contact us prior to booking if measurements or additional information are required.

Expected signs of normal rental wear may include, but are not limited to:

Minor pilling or micro-pilling
Small loose threads
Minor knicks or small holes in the fabric
Minor stitching imperfections or aesthetic stitching loss
Small or unobtrusive marks
Areas where repairs or general garment maintenance have been undertaken by our seamstress
Slight fading or variation in colour

Please refer to our Garment Condition Ratings for further information regarding the condition of garments.

The condition of garments may naturally change over time as a result of continued rental use. If a significant change in condition occurs before an upcoming booking, Boutique Brags will contact the affected renter where appropriate.

All garments are thoroughly cleaned between rentals. Depending on the garment's care requirements, items may be machine washed in protective wash bags or hand washed. Dry cleaning is reserved for circumstances where it is considered necessary, as our rental model requires efficient turnaround times. Appropriate stain-removal techniques are also used where required.

All garments are steamed or ironed using our on-site equipment prior to being prepared for rental. Zips, buttons, clasps, straps, ties and other fastening mechanisms are inspected before packaging to ensure they are functioning correctly and that the garment is in a wearable condition. Boutique Brags does not knowingly provide garments that are unfit for wear.

Customers are responsible for taking reasonable care when wearing and handling the garment. Particular caution should be exercised with fake tan, makeup, perfume, deodorant and other products that may transfer onto or permanently stain the fabric. Customers should also take care when using handbags with clasps, sitting on surfaces that may catch or pull the fabric, and undertaking activities that may cause damage.

Minor pulls may occur through ordinary wear; however, significant or noticeable pulls, tears or other damage may result in additional charges in accordance with our Damages, Repairs & Fees (12) terms.

Double-sided fashion tape must not be applied to a garment without prior approval from Boutique Brags. Where approved, it must only be applied to the interior of the garment, and Boutique Brags must handle its removal. We highly recommend Clutch or Bodi Bond glue as these come out when cleaned, whereas tape residue and markings do not.

Customers must contact Boutique Brags before attempting to iron or steam a garment. Certain fabrics are sensitive to heat and may melt or sustain permanent damage if treated incorrectly.

Cigarette burns and similar damage will be repaired where reasonably possible, with the associated repair costs payable by the renter.

Boutique Brags reserves the right to determine whether a garment remains suitable for rental following its return and inspection. Garments that no longer meet our quality standards will be removed from circulation.

4. Local Order Terms

Renting a garment from Boutique Brags grants you the right to wear the garment during the agreed rental period specified at the time of booking.

Once your local order is ready for collection, you will receive a notification confirming that your garment is available for pick-up, together with the relevant collection instructions.

Local rental garments must be returned by 6:00pm on the next business day after your event date, unless an alternative return arrangement has been agreed with Boutique Brags in advance or the return date is affected by a weekend or public holiday. Failure to return the garment within the specified timeframe may result in late fees, as outlined in our Return Conditions (6).

If you are unable to return the garment yourself, you remain responsible for ensuring that it is returned within the required timeframe. You may arrange for a trusted person to return the garment on your behalf.

If you wish to return a local rental by post rather than in person, prior communication with Boutique Brags is required, and additional postage or delivery charges may apply. Postal returns must not be arranged without prior approval.

Your garment will be accompanied by a return card containing the relevant return instructions and confirmed return deadline. You are responsible for reviewing these instructions carefully and ensuring the garment is returned accordingly.

The return deadline specified on your return card takes precedence where a specific return time has been provided for your booking.

Late returns may affect customers who have reserved the same garment. Accordingly, returning your garment within the specified timeframe is an essential part of your rental obligations.

5. Postal Order Terms

Renting a garment from Boutique Brags entitles you to wear the garment during the agreed rental period specified at the time of booking.

Once your rental has been dispatched, you will receive a tracking link. Please note that postal services carry inherent risks, and Boutique Brags cannot guarantee delivery times or accept responsibility for delays caused by postal or courier services.

Postal rental garments must be returned by 3:00pm on the following business day, unless an alternative arrangement has been agreed with Boutique Brags or the return date is affected by a weekend or public holiday. Failure to return the garment within the specified timeframe may result in late fees.

A return postage bag will be provided for the return of your garment. The parcel must be lodged over the counter at an official Post Shop or store, rather than placed in a mailbox or left unattended.

We strongly recommend taking a photograph of the parcel or receipt at the time of lodgement and obtaining a receipt as proof of postage.

If your return postage bag is lost, you must place the garment and return card into a suitable postage bag and clearly include your details on the back of the parcel for identification. You must also photograph the parcel showing your details before lodging it. Please refer to Loss of Return Bag (7) for the additional requirements that apply.

Return Address:

Danika
Boutique Brags
13 Marvell Lane
Rolleston, Christchurch 7614

Postal Delivery Delays

If your order does not arrive within the expected timeframe, the circumstances will be assessed on a case-by-case basis.

Where an order has been delayed due to a New Zealand Post or other postal service delay and we can confirm that the garment has not been worn, a refund may generally be issued once sent back to us in the arranged time, minus postage costs. The outcome will depend on the individual circumstances of the order.

We strongly recommend using a non-rural delivery address where possible, as rural addresses may be subject to additional delivery timeframes and delays.

If you need a rural delivery but fail to select and pay for the applicable rural delivery option at checkout, there is an increased risk that your order will not arrive within the required timeframe. In these circumstances, a refund will not be provided and you will be invoiced extra for the rural delivery.

6. Return Conditions

Returning your garment on time is an essential part of your rental agreement. Boutique Brags relies on customers returning garments promptly and correctly, as garments may be required for subsequent bookings. A late return may directly impact another customer's rental and potentially prevent them from receiving their garment for their event.

Failure to return a garment within the specified timeframe will result in late fees, with the amount determined at Boutique Brags' discretion based on the individual circumstances of the late return.

Where a late return results in another customer's rental being cancelled, the renter responsible for the late return will be liable for compensation equivalent to the value of the cancelled rental, in addition to any applicable late fees. This reflects the loss of income incurred by Boutique Brags as a direct result of the late return.

Local Returns or section 4

All local garments must be returned by 6:00pm on the next business day following your event, unless a different return time has been specifically agreed with Boutique Brags. The return deadline stated on your thank-you card will confirm the applicable return time for your booking.

Postal Returns

We strongly recommend taking a photograph of the parcel or receipt at the time of lodgement and obtaining a receipt as proof of postage.

The return address is:

Danika
Boutique Brags
13 Marvell Lane
Rolleston, Christchurch 7614

You remain responsible for the garment until it has been successfully returned to Boutique Brags. Failure to comply with the applicable return requirements may result in late fees or other charges under these Terms & Conditions.

7. Loss of Return Bag

If the return postage bag provided by Boutique Brags is lost or unavailable, you remain responsible for ensuring that the garment is returned within the required timeframe.

In this circumstance, you must place the garment and the return card into a suitable postage bag. Your name and relevant contact details must be clearly included on the back of the parcel to allow Boutique Brags to identify the return.

Before lodging the parcel, you must take a clear photograph showing the postage bag with our correct details on the parcel. This photograph must be retained as evidence of the return.

The parcel must be lodged at an official Post Shop over the counter and returned by upgrading it to an overnight courier service. You must obtain a receipt showing the tracking number and provide Boutique Brags with the tracking details, together with the required photograph, as confirmation that the garment has been returned.

The loss of the provided return bag does not alter your obligation to return the garment within the specified timeframe. Failure to comply with the required return procedure or return the garment within the applicable timeframe may result in late fees or other charges in accordance with these Terms & Conditions.

Return Address:

Danika
Boutique Brags
13 Marvell Lane
Rolleston, Christchurch 7614

8. Cancellations & Refunds

If you no longer require your rental and the garment has not yet been collected or dispatched, you will be eligible to receive a full store credit, together with a refund of any shipping costs paid.

Store credit issued by Boutique Brags does not expire and is non-transferable.

Once a garment has been collected or dispatched, refunds and store credits will not be provided.

It is the renter's responsibility to ensure that the selected garment is suitable prior to completing a booking. We strongly encourage customers to review the garment's measurements, recommended fit, condition, and to contact us for additional information where required.

Sizing issues, change of mind or dissatisfaction with a garment are non-refundable. Refunds will also not be provided for imperfections or flaws that were clearly disclosed in the garment description prior to booking.

Refunds may only be considered where Boutique Brags determines, at its discretion, that materially incorrect information was provided in relation to the garment or booking.

Garment Issues Upon Receipt

Upon receiving or collecting your garment, you must inspect it promptly.

If you believe the garment has arrived with damage, staining or another issue that is beyond normal rental wear and materially affects its wearability, you must contact Boutique Brags on the same day as collection or delivery.

For a refund to be considered, the garment must be returned the following day in accordance with the applicable return requirements. If you choose to wear the garment or retain it beyond this timeframe, you will be deemed to have accepted the garment in the condition in which it was received and will forfeit any right to an applicable refund.

Refunds will not be considered until the garment has been returned correctly to Boutique Brags and inspected, as well as confirmed unworn.

Following inspection, Boutique Brags will determine the appropriate outcome based on the individual circumstances. Where a garment is wearable but has an unlisted flaw that is considered to be beyond the scope of normal rental wear, a partial refund or store credit may be considered at our discretion.

Incorrect Orders

If you place an order incorrectly, including selecting incorrect rental dates, you will not be entitled to a refund an hour after placed. Boutique Brags may, at its discretion, provide a date change subject to garment availability.

9. Swapping Garments

Garment swaps are available for local/pick-up orders only and are strictly subject to the availability of the requested replacement garment. These can be made prior to collection or same day of if you have a change of mind after trying on, but no later, and must be swapped by the next day.

If you wish to exchange your booked garment for an alternative garment, you must contact Boutique Brags prior to making the swap. A replacement garment cannot be guaranteed and will depend on availability for your required rental date.

Where the replacement garment is of greater rental value, the difference in price must be paid in full before the swap can be confirmed.

Where the replacement garment is of lesser rental value, the difference will not be refunded or credited.

All garment swaps remain subject to these Terms & Conditions, including the applicable rental period and return requirements.

To request a garment swap, please contact Boutique Brags directly.

10. Additional Information

Measurements and/or additional photographs may be requested prior to booking, subject to availability. We aim to provide customers with comprehensive information to assist with selecting a suitable garment, including the labelled size, recommended fit, garment condition, retail price and multiple photographs where available.

Please note that individual body shapes and proportions vary, and the recommended fit provided by Boutique Brags is intended as a guide only. We aim to provide garments that allow our customers to feel comfortable and confident; however, we cannot guarantee that a garment will fit every individual in the manner anticipated. Customers are welcome to contact us prior to booking if they require additional measurements, photographs or assistance.

Renting a garment from Boutique Brags carries inherent risks associated with the use, transportation and return of a previously worn garment. While we take reasonable steps to provide comprehensive information and prepare each garment appropriately before your booking, customers remain responsible for exercising appropriate care throughout the rental period.

Postal orders carry additional risks associated with third-party postal and courier services, including potential delays in delivery or return. Please refer to Postal Order Terms (5) for further information regarding postal rentals.

Customers are expected to treat all Boutique Brags garments with the same care and consideration they would give to their own belongings. Our garments are designer and premium pieces offered for hire at a fraction of their original retail price. As such, garments may have been previously worn and may exhibit reasonable signs of wear and tear consistent with their rental history.

Boutique Brags is not the original designer or manufacturer of the garments we offer for hire. Unless otherwise stated in the garment description, all garments remain in their original manufactured condition and have not been altered by Boutique Brags.

We do not knowingly offer garments that fail to meet our quality standards. Any garment subsequently determined to be unsuitable for continued rental will be removed from circulation.

If you have particular expectations regarding the condition, appearance or quality of a garment, we strongly encourage you to contact Boutique Brags prior to completing your booking so that we can provide any available additional information.

11. Prices

All prices displayed by Boutique Brags are in New Zealand Dollars (NZD) and are inclusive of GST.

Prices for garments, rental services and any other products or services offered by Boutique Brags are subject to change without notice.

Boutique Brags reserves the right, at any time and at its sole discretion, to modify, update or discontinue any product, service, pricing or other aspect of our offering, including any part of the website or its content, without prior notice.

Any price displayed at the time of booking will apply to that booking once payment has been successfully received and the booking has been confirmed.

Changes to pricing after a booking has been confirmed will not affect the price already paid for that booking.

12. Damages, Repairs & Fees

The rental price includes a basic cleaning fee. This covers the standard cleaning process required between rentals. If a garment is returned with major staining or damage that requires extra cleaning or repair beyond our standard process, the renter will be responsible for any additional costs incurred.

Where additional cleaning or specialist treatment is required, the renter may be charged the full cost of the service. Where applicable, receipts or other evidence of the cost incurred will be provided.

Boutique Brags will determine whether damage can be satisfactorily repaired or whether the garment requires replacement. The renter does not determine whether a garment remains suitable for rental.

Where damage is sufficiently significant that the garment can no longer be reasonably returned to its previous rentable condition, the renter may be required to pay the full retail value of the garment. Depreciation will not be applied where the extent of the damage necessitates complete replacement.

Where the full retail value of the garment is paid, the renter may retain the damaged garment, or Boutique Brags determines that the garment is required to be retained.

Where cleaning or repair is attempted, the renter remains responsible for the associated costs regardless of whether the treatment is ultimately successful. Cleaning and repairs will only be considered successful where the garment can be restored to a condition satisfactory to Boutique Brags and suitable for continued rental. Boutique Brags retains sole discretion in determining whether this standard has been met.

Any damage that prevents a garment from being hired to another customer, or results in the cancellation of an existing or future booking, may result in the renter being responsible for the resulting loss of income and associated fees.

Examples of damage that may result in additional charges include, but are not limited to:

Permanent staining
Significant or noticeable fabric pulls
Tears or holes
Cigarette burns or similar heat damage
Damage to zips, clasps, buttons, straps or other garment components
Damage caused by inappropriate use of adhesives or double-sided tape
Damage resulting from incorrect washing, steaming, ironing or other unauthorised cleaning methods
Any other damage that extends beyond normal rental wear and cannot be addressed through our standard cleaning process

Boutique Brags does not provide garments that are not in a wearable condition. If you experience difficulty zipping, fastening or otherwise wearing a garment due to its fit, this does not constitute garment damage and does not qualify for a refund. Customers are responsible for selecting an appropriate size and fit before completing their booking.

Any fees arising from damage, cleaning, repairs, replacement or losses associated with the garment will remain the responsibility of the renter in accordance with these Terms & Conditions.

13. Theft & Unpaid Fees

A garment must be returned to Boutique Brags in accordance with the applicable return requirements. Failure to return a garment, intentional retention of a garment, or circumstances in which a garment is not returned and cannot be accounted for may be treated as theft or non-return and may result in recovery action.

Boutique Brags reserves the right to take appropriate action, eg naming publicly, to recover any garment that has not been returned and/or any outstanding amounts owed in connection with the garment.

The renter will be responsible for all costs and losses arising from the theft or non-return of a garment. This may include, but is not limited to:

The cost of replacing the garment
Postage and delivery costs
Losses arising from future bookings that can no longer be fulfilled
Any other reasonable costs incurred by Boutique Brags in attempting to recover the garment or associated outstanding amounts

Any outstanding fees must be paid within a reasonable timeframe, with the repayment arrangements to be clearly communicated and agreed where required.

Where payment remains outstanding, Boutique Brags reserves the right to pursue recovery through appropriate means. This may include, but is not limited to, the use of a debt collection agency, charging the payment method associated with the booking where applicable, proceedings through the Disputes Tribunal, or other legal avenues available to recover the amount owed.

Personal information provided by the renter when placing an order may be used, where reasonably necessary and in accordance with applicable law, for the purpose of recovering an outstanding garment and/or recovering compensation or fees owed to Boutique Brags.

Boutique Brags reserves the right to take further appropriate action where outstanding fees remain unpaid.

If a renter has an outstanding debt with Boutique Brags and subsequently places a new order, Boutique Brags reserves the right to cancel the new booking. Any payment made towards the new booking may be retained and applied towards the outstanding debt.

Any damage or loss that prevents a garment from being made available for a future booking, or results in the cancellation of a future booking, remains the responsibility of the renter and may result in liability for the associated losses and fees, as outlined in Damages, Repairs & Fees (12).

14. Cleaning

Customers must not wash, dry-clean or otherwise attempt to clean a rental garment themselves. Garments may require specific cleaning methods depending on their fabric, construction and care requirements, and unauthorised cleaning may cause permanent damage.

Any alterations or modifications to a garment, including temporary alterations, are strictly prohibited unless expressly approved by Boutique Brags beforehand.

Upon return, every garment will be inspected by Boutique Brags. We will assess its condition and determine whether any additional cleaning or treatment is required.

Light staining that can be reasonably removed through our standard cleaning process will generally be treated at no additional cost to the renter. Boutique Brags will determine whether a stain falls within the scope of standard cleaning.

The standard cleaning process is included in the rental price and may include routine treatment such as light scrubbing, soaking and spraying where appropriate.

Where staining, damage or other contamination requires additional cleaning, specialist treatment or substantially more time and resources than the standard cleaning process, additional cleaning fees will apply. These costs will be the responsibility of the renter.

If additional cleaning or treatment is undertaken but is ultimately unsuccessful in removing the staining or restoring the garment, the renter remains responsible for the applicable cleaning costs. Additional cleaning charges may also apply alongside any permanent damage or garment replacement costs in accordance with Damages, Repairs & Fees (12).

Boutique Brags reserves the right to select the appropriate dry cleaner, specialist cleaner or repair provider required to treat a garment. The method of treatment will be determined according to the garment's fabric, construction and the nature of the staining or damage.

Certain specialist fabrics, including silk, and particular types of staining may require more intensive or specialised treatment. In these circumstances, cleaning costs may be higher and there may be an increased risk of permanent damage or the garment requiring replacement.

Customers are therefore expected to exercise appropriate care while wearing the garment and must not attempt to remedy staining or damage themselves. Please leave all cleaning and treatment to Boutique Brags.

15. Limitations of Our Liability

Boutique Brags will not be liable to you or any third party for circumstances beyond our reasonable control, including unforeseen circumstances or circumstances arising as a result of incorrect, incomplete or inaccurate information provided by the renter, where these circumstances result in damage to, non-delivery or loss of a garment.

The renter assumes responsibility for the garment for the entire duration of the rental period, from the time it is collected or delivered until it has been successfully returned to Boutique Brags.

If any damage, loss, claim or associated cost arises in connection with an occurrence that takes place while the garment is in your possession or under your responsibility, you will remain solely responsible for the costs incurred, regardless of whether the occurrence was caused by your own actions, the actions of another person, or circumstances outside of your direct control.

Boutique Brags will not be responsible for circumstances arising from the actions or omissions of the renter, including incorrect information supplied at the time of booking, failure to follow the applicable rental or return instructions, or failure to take reasonable care of the garment.

We do not guarantee that our website, booking system or rental service will be uninterrupted, timely, secure or entirely free from errors. From time to time, services may be temporarily unavailable, suspended, modified or discontinued without prior notice.

Your use of our website and rental services, and any inability to access or use them, is undertaken at your own risk to the extent permitted by law.

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot lawfully be excluded or limited under applicable New Zealand law.

16. Privacy & Personal Information

Boutique Brags collects and holds personal information provided by customers in connection with bookings, payments, garment hire, delivery, returns and customer communications.

Personal information may include your name, contact details, delivery or collection information, booking details, payment-related information and any other information reasonably required to administer your booking or provide our services.

We may use your personal information for purposes including:

Processing and administering your booking
Communicating with you regarding your rental
Arranging delivery, collection and return of garments
Processing payments and refunds
Contacting you regarding overdue returns, damage or outstanding fees
Providing customer support
Preventing or investigating fraud, misuse or unlawful activity
Recovering garments or outstanding amounts where necessary
Meeting our legal and regulatory obligations
Improving our services and customer experience

Where reasonably necessary, personal information may be disclosed to third-party service providers involved in providing our services, including postal and courier providers, payment providers, technology providers, professional advisers and debt recovery services.

Boutique Brags will take reasonable steps to protect personal information from unauthorised access, use, alteration, disclosure or loss.

We will retain personal information only for as long as reasonably necessary for the purposes for which it was collected, or where retention is required or permitted by law.

You may request access to personal information we hold about you and request correction of information that you believe is inaccurate or incomplete, subject to applicable legal requirements.

By placing a booking with Boutique Brags, you acknowledge that your personal information may be collected, used and disclosed for the purposes reasonably necessary to provide and administer our services and in accordance with applicable New Zealand privacy laws.

17. Complaints & Dispute Resolution

Boutique Brags aims to provide a high standard of service and encourages customers to contact us promptly if they have any concerns regarding a booking, garment, delivery, return or other aspect of our services.

If you wish to make a complaint, please contact Boutique Brags directly and provide sufficient information for us to investigate the matter, including your booking details and any relevant photographs, correspondence or other supporting information.

We will review complaints on a case-by-case basis and may request additional information where reasonably necessary to understand the circumstances.

Where appropriate, Boutique Brags will endeavour to resolve complaints directly with the customer in a fair and reasonable manner.

Customers are expected to provide Boutique Brags with a reasonable opportunity to investigate and respond to a complaint before pursuing further action, except where applicable law provides otherwise.

Nothing in this section limits or excludes any rights or remedies available to either party under applicable New Zealand law, including any rights available under the Consumer Guarantees Act 1993, Fair Trading Act 1986 or other applicable legislation.

18. Website & Booking Information

Boutique Brags endeavours to ensure that all information published on our website, including garment descriptions, measurements, photographs, availability, pricing and other product information, is accurate and up to date.

However, minor variations may occur.

Colours displayed on electronic devices may vary depending on individual screen settings, lighting conditions and device specifications. Accordingly, Boutique Brags cannot guarantee that the colour displayed on a customer's device will be identical to the physical garment.

Photographs are intended to provide a representation of each garment. Minor differences in lighting, photography, styling or presentation may occur.

Garment measurements, recommended sizing and fit information are provided as a guide only. Customers remain responsible for reviewing the available information and contacting Boutique Brags if additional information is required before booking.

Website availability, garment availability and other information may change from time to time without notice.

In the event of an obvious typographical, technical or pricing error on our website, Boutique Brags reserves the right to correct the error and, where appropriate, contact affected customers before proceeding with the booking.

Boutique Brags reserves the right to update website content, garment listings, pricing, availability and other information at any time.

Nothing in this section is intended to exclude or limit any rights or remedies available to customers under applicable New Zealand law.

19. Customer Information & Booking Accuracy

Customers are responsible for ensuring that all information supplied to Boutique Brags when placing a booking is complete, accurate and current.

This includes, but is not limited to:

Full name
Email address
Contact telephone number
Collection or delivery address
Rural delivery status
Rental dates
Selected garment
Size and other booking details

Boutique Brags is not responsible for delays, failed deliveries, incorrect bookings or other consequences arising from inaccurate, incomplete or outdated information supplied by the customer.

Customers must notify Boutique Brags as soon as reasonably possible if any information relevant to their booking changes.

For Postal Orders, customers are responsible for ensuring that the delivery address is accurate and complete and that any applicable rural delivery option has been correctly selected and paid for at the time of booking.

Where incorrect information results in additional postage, delivery, return or administrative costs, the customer may be responsible for those costs where permitted under these Terms & Conditions and applicable law.

20. Changes to These Terms & Conditions

Boutique Brags reserves the right to amend, update or replace these Terms & Conditions from time to time.

The most current version of these Terms & Conditions will be published on the Boutique Brags website.

Any changes will apply to bookings made after the updated Terms & Conditions have been published, unless otherwise required by law.

The Terms & Conditions applicable to your booking are those in effect at the time your booking is confirmed.

It is your responsibility to review the current Terms & Conditions before placing a booking.

By making a booking with Boutique Brags, you acknowledge that you have had the opportunity to read and understand these Terms & Conditions and agree to be bound by the terms applicable to your booking.